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Construction
The Challenge: Morgan founded a 12-person construction firm doing $3.5M in annual contract revenue at the start of the engagement, and was personally handling field supervision, admin, and bid management. He is the first owner, has no partners, and the company had never carried a title above his own. Paper-based systems slowed every process, labor shortages strained delivery, and the surety program had never been developed past starter limits of $500K single job and $1.5M aggregate, which capped the firm at private, small-contract work no matter how well it performed.
What We Did:
Engagement: 18-month advisory
Value Builder Score™: 47 before → 56 after
Results
Single-job bonding tripled from $500K to $1.5M and aggregate from $1.5M to $4.5M, opening public bid eligibility and room to run several bonded jobs at once. Two state contracts totaling $1.4M followed.
Gross margin improved from 18% to 19%. Bid turnaround went from nine days to five, and invoices went out twelve days after month-end instead of twenty-four, pulling cash in faster and lifting bid volume.
With daily operations systemized, Morgan’s week went from 61 hours to 55. Still long, but six hours now go to partnerships and long-term planning.
What It Was Worth
The durable gain is bonding capacity, not contracts. Capacity is underwritten against the company’s financials and record, it transfers with the business, and a buyer must clear it on day one. Getting there took the balance sheet as much as the paperwork: two years of retained earnings stayed in and the line of credit went unused, roughly doubling working capital, which is what the surety underwrote. The contracts followed. Two state awards totaled $1.4M, about 40% of the prior year’s revenue, recognized over two to three years and held by the company rather than by Morgan personally, which is the distinction that matters at the closing table. Net margin held at 5% while contract revenue grew from $3.5M to $4.2M, so profit dollars rose from $175K to $210K. The gross gain was modest by design, since public work prices thinner than private, and what it produced went back out as the site manager, the assistant, and the software. The score moved nine points on drivers that price owner dependence, not on profit. Morgan is partway out of the 2.5–4x band, not at the end of it.
“Bonding capacity follows the balance sheet and the record, not the owner’s signature. A contractor who builds working capital and can produce reviewed financials and clean WIP schedules gets a very different look from us than one who can’t.” — Dana, Surety Agent
What didn’t go smoothly: A nine-year foreman passed over for the site manager promotion left within the quarter. The software rollout stalled at first. Crews ran paper in parallel until the site manager, not Morgan, owned adoption.
Figures reflect the underlying engagements’ own reporting, measured against the twelve months prior to engagement.
Still open: Morgan still personally indemnified the bonds as of engagement close. Until the surety underwrites the company without him, part of that $4.5M aggregate leaves when he does.
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